Fees and booking terms

At a glance

Free consultation

Up to 10 minutes with a parent

Tuition

£35 per 60-minute session

First session

Includes the learning assessment. No separate fee.

How often

Normally at least two sessions a week. Three are recommended.

Invoices

Monthly in advance, normally due by the 25th of the month before

Notice to cancel

At least 24 hours for a single session

Our service

Charis Bridge provides personalised educational tuition for children aged 3 to 9, in Luton and Dunstable and online across the UK. Tuition is one-to-one. Two-to-one tuition is only considered where children’s learning profiles and goals are compatible.

We provide educational tuition. We do not provide clinical assessment, diagnosis or therapy, and we cannot guarantee results. The learning assessment informs your child’s learning plan; it is not a diagnosis.

Where lessons happen

• Our teaching room at Basepoint, Great Marlings, Luton. A parent or authorised adult waits in the agreed nearby waiting area, stays contactable and hands the child over directly.
• At your home in Luton and Dunstable, where agreed. A travel fee applies.
• Online, anywhere in the UK, where agreed.

Home-visit travel fee: to be determined after consultation.

[Teaching room: subject to the confirmed booking with Basepoint.]

Booking

You can ask for up to three preferred times. A booking is only confirmed when Charis Bridge approves the time and confirms availability in writing.

[To confirm: how the website will show availability, and whether online payment or contract acceptance will be switched on. Until then, online booking and payment stay off.]

Fees and paying

• Tuition costs £35 per 60-minute session.
• Your child’s first paid session includes the initial learning assessment. There is no separate assessment fee.
• Invoices are sent monthly in advance for the agreed sessions, and are normally due by the 25th of the month before, by bank transfer.
• If you start part-way through a month, the first invoice covers only the sessions left that month.
• We allow five calendar days’ grace before we follow up a payment. There are no late-payment fees at launch.
• Payment is confirmed once we have checked it has cleared. You never enter card details on this website.

Cancelling or moving a session

• Please give at least 24 hours’ notice if you need to cancel a session.
• An eligible session you cancel may be moved to another time within 30 calendar days, where we can both make a time work. We cannot always offer the original time.
• Any charge for late cancellations or missed sessions will be set out clearly in the full agreement.
• If we cancel, we will offer a suitable replacement. If we cannot agree one, we will refund or credit the fee in line with the agreement and the law.

Pausing or ending tuition

• You can ask for a planned pause at least 14 calendar days in advance. A pause can last up to four weeks in a row. Removed sessions are not charged, and any money you have paid is adjusted.
• We cannot always keep the same regular time when you return.
• Either of us can normally end regular tuition with one calendar month’s written notice.
• We may pause or end tuition straight away if a serious safeguarding, safety or contract issue makes this necessary. We will explain the next steps.

Your cancellation rights

If you agree to tuition online, by phone or away from our premises, you may have a legal right to cancel within 14 days. The full agreement explains this right, how to use it, and what happens if you ask for tuition to start within those 14 days.

The full agreement

This page is a short summary. Before you commit to regular tuition, we will give you the full written Tuition Services Agreement and the cancellation information. Nothing on this page affects your legal rights.

Questions? Contact us. Something wrong? See complaints and concerns.