Safeguarding
Keeping your child safe.
Your child’s safety, dignity and wellbeing come first. Here is how we work, and how to raise a concern.
If a child is in immediate danger, call 999.
For any other worry about a child’s safety, see how to raise a concern below.
Our commitment
Charis Bridge is committed to children’s safety, dignity and wellbeing. We provide personalised educational tuition in a professional, child-centred environment.
Our founder, Adedoyin Gbemisola Fatoki, is the Designated Safeguarding Lead. She is responsible for safeguarding and for responding to concerns. We listen to children, keep clear professional boundaries, and take every concern seriously.
Our full written safeguarding policy is available on request.
How we work safely
- Parents or authorised adults give us the information we need for a safe handover. During in-person lessons, they stay in the agreed nearby waiting area. At the end, we hand the child directly to an authorised adult.
- Before the first session, we agree arrival, collection, emergency and toileting arrangements with you. A child is never left unsupervised.
- We record and respond to safeguarding concerns promptly. We do not promise to keep secrets where information needs to be shared to protect a child.
- We do not diagnose conditions or investigate disclosures. We listen calmly, write down the facts and contact the right safeguarding service when needed.
- If a concern is about the founder, families can contact the local authority or police directly, using the routes below.
Where lessons happen
At our teaching room
Basepoint, Great Marlings, Luton. You wait in the agreed nearby waiting area and stay contactable. We hand your child back to you directly.
At your home
A parent or authorised adult stays at home for the whole lesson.
[Full home-visit rules — founder to confirm]
Online
[Online safety rules: the platform used, and an adult nearby — founder to confirm]
Recording
We do not record lessons on CCTV. If this ever changes, we will tell families before recording starts and update our privacy notice.
Checks
Our founder, Adedoyin Gbemisola Fatoki, holds an enhanced DBS certificate and is on the DBS Update Service, which keeps her certificate up to date. You are welcome to see it before the first session.
Photos and children’s work
We never use a child’s photo, video, work or story for marketing without specific written permission, and we always check how the child feels. Saying no never affects lessons.
Some pictures on this website were made to illustrate our work. They do not show our pupils.
How to raise a concern
A child is in immediate danger
Call 999.
You are worried about a child in Luton
Contact Luton Children’s Multi-Agency Safeguarding Hub (MASH): 01582 547 653. Out of hours: 0300 3008 123. Email: mash@luton.gov.uk.
The child lives in Dunstable or elsewhere in Central Bedfordshire
Contact Central Bedfordshire Council’s Access and Referral Hub: 0300 300 8585. Out of hours: 0300 300 8123. You do not have to give your name.
Central Bedfordshire Council: how to report a concern about a child
Your concern is about an adult who works with children
Use Luton Borough Council’s “Report a concern about an adult who works with children” service. For advice, call the Local Authority Designated Officer (LADO) on 01582 548 069. If a child is reported to have suffered significant harm, contact MASH too.
Luton Council: report a concern about an adult who works with children (LADO)
Your concern is about our service
Email info@charisbridgeeducation.co.uk. We will acknowledge and handle your concern sensitively. If it is about the founder, you can also contact Luton Council or the police directly. How we handle complaints.
Your information
At first contact we only ask for what we need to reply. More detail comes later and is kept securely. Read our privacy notice.
Questions about safety?
Ask us anything during your free 10-minute consultation.